Support
Support
For help with Basho, source notes, translation questions, or App Store purchase issues, contact OneSip Technologies Ltd.
Email supportWhat To Include
Please include your device model, iOS version, app version, and a short description of what happened. Screenshots are useful for layout, display, or source-text issues.
Source Or Translation Corrections
If you spot a source, season, romanization, translation, or interpretation issue, include the haiku title or number and the correction you suggest. We review corrections before they are included in the app.
Purchases And Refunds
Basho is distributed through the App Store. Apple handles purchase history and refunds, so refund requests should be made through Apple Support. We can still help investigate app-side issues.
Privacy
Basho stores notes and bookmarks locally on your device. Read the Privacy Policy for the full details.